Website outages and system releases

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CTIS Public Portal Temporarily Unavailable

CTIS public portal is temporarily unavailable, whilst we work to resolve a technical issue.

We are improving the deferral functionality and will have the site up again as soon as this work is complete.

Planned interruptions CTIS

EMA advises you to avoid the following periods for using CTIS or the website search:

Each Tuesday and Thursday: 18:00 – 21:00 Amsterdam time
Each first Saturday of the month, from 10:00 – 14:00 Amsterdam time

This information is relevant for EMA systems’ users only.

Organisation Management System (OMS)

Each Tuesday: 18:00 – 21:00 Amsterdam time.

During this time slot, CTIS users cannot perform the below actions in CTIS:

User administration:
- Updating your employer data
- Assigning or requesting a role
- Assigning a role to a Member State National Organisation Administrator (NOA)
Clinical trial application:
- Creating a new clinical trial initial application
- Adding a sponsor to a clinical trial initial application
- Adding a contact point for Scientific Advice, or as a Legal Representative or Third Party
- Adding a trial site to part II of the application
Other:
- Adding a site to an inspection
- Creating a new Annual Safety Report