Using the search function
For information on using this website’s search function and the information it contains:
Guidance and training for CTIS workspace users
Guidance and questions and answers for clinical trial sponsors and regulators on using the secure CTIS workspaces:
The European Medicines Agency (EMA) provides training and reference material including questions and answers on how to use the secure workspaces in CTIS for:
- clinical trial sponsors and other organisations involved in running clinical trials
- regulatory authorities, such as national competent authorities and ethics committees of EU Member States and European Economic Area countries and the European Commission.
CTIS Newsflash | European Medicines Agency (europa.eu)
User support service
The European Medicines Agency’s (EMA) Service Desk provides a dedicated, online helpdesk for clinical trial sponsors and regulators requiring technical support with using CTIS.
Are you having trouble with using CTIS?
In order to log in, users should type in their EMA username followed by @id.ema.europa.eu, for example, if your EMA username is “surname_a”, type in email@example.com. In case there are difficulties logging in, users can consult the EMA Account Management website or contact ServiceNow@ema.europa.eu for support.
General questions and contact
For questions regarding the clinical trials search feature or functionalities of the secure workspaces for clinical trial sponsors and regulatory authorities, please contact the online User support service.