Support
Support is available for using this website. This includes training materials, newsletters as well as contact information for CTIS workspace users and the general public.
Searching for trials
- For information on how to search and on contact points: Search tips and contact points
- For an overview of the types of information you can view for each trial: What you can search for
Guidance and training for CTIS workspace users
To learn how to use CTIS, see:
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Training materials for sponsors and other organisations involved in running clinical trials
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Training materials for regulatory authorities
In addition, see:
User support service: EMA CTIS Service Desk
Are you having trouble with using CTIS?
Before contacting us, check:
If you cannot find the answer in these resources, please contact the EMA CTIS Service Desk . An EMA account is required for non-registered users.
The service also supports members of the public with questions regarding the CTIS public portal, trial map and clinical trials search. If you have difficulties logging in, contact ServiceNow@ema.europa.eu for support.
For questions on the content of your clinical trial application: contact the relevant Member State(s) .